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Guarantee and Warranty

What's on this page:


  • ECVV Limited Warranty
  • Warranty Disclaimer
  • Limitation of Liability
  • Instructions for Warranty Returns

ECVV LIMITED WARRANTY


LIMITED WARRANTY
A. ALL PRODUCTS SOLD ARE WARRANTED BY ECVV ONLY TO CUSTOMERS FOR:

(1) RESALE;OR
(2) USE IN BUSINESS, GOVERNMENT OR ORIGINAL EQUIPMENT MANUFACTURE.

B. ECVV WARRANTS PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF SIX MONTHS AFTER THE DATE OF INVOICE FROM ECVV, UNLESS OTHERWISE STATED. PROVIDED THAT ECVV ACCEPTS THE PRODUCT FOR RETURN DURING THE LIMITED WARRANTY PERIOD,ECVV MAY, AT ITS OPTION: (i) REPAIR; (ii) REPLACE; OR (iii) REFUND THE AMOUNT PAID BY THE CUSTOMER. CUSTOMER MUST RETURN THE PRODUCT TO THE APPROPRIATE ECVV BRANCH OR AUTHORIZED SERVICE LOCATION, AS DESIGNATED BY ECVV, SHIPPING COSTS PREPAID.ECVV'S REPAIR, REPLACEMENT, OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE PRODUCT, SHALL BE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY.
ALL PRODUCTS SOLD TO BUSINESS CUSTOMERS ARE WARRANTED BY ECVV ONLY FOR USE IN BUSINESS, GOVERNMENT, RESALE, OR ORIGINAL EQUIPMENT MANUFACTURE AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR SIX MONTHS AFTER DATE OF PURCHASE FROM ECVV. AT ECVV’S OPTION, THE EXCLUSIVE REMEDY FOR ANY PRODUCT IT DETERMINES TO BE DEFECTIVE IN WORKMANSHIP OR MATERIALS WILL BE REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE.

WARRANTY DISCLAIMER


NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE, IS MADE OR AUTHORIZED BY ECVV.ECVV DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION.ECVV EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE PRODUCTS: (i) ARE MERCHANTABLE; (ii) FIT FOR A PARTICULAR PURPOSE; OR (iii) DO NOT AND WILL NOT INFRINGE UPON OTHERS’ INTELLECTUAL PROPERTY RIGHTS.

LIMITATION OF LIABILITY


ECVV EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.ECVV'S LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.

INSTRUCTIONS FOR WARRANTY RETURNS


If the product was purchased onmro.ecvv.com, Email us providing the purchase date, the original invoice number, the item number and a description of the defect. You may also call ECVV Customer Care at 0086 755 33941239, You will need to provide the purchase date, the original invoice number, the item number and a description of the defect. For terms and conditions relating to Product Returns and Warranties, go to ECVV Terms of Sale